Update - We've applied a fix and error rates have dropped significantly. Some pre-recorded requests using Universal-3 Pro, Universal-3.5 Pro and Universal-3.6 Pro may still take longer than usual to complete while we work through the backlog.
Nov 02, 2026 - 22:42 UTC
Nov 02, 2026 - 22:42 UTC
Update - Error rates are decreasing as our rollback progresses, and we're continuing to work on fully resolving the issue. Some requests may still fail or take longer than usual to complete.
Nov 02, 2026 - 22:08 UTC
Nov 02, 2026 - 22:08 UTC
Identified - We've identified an issue causing a significant portion of pre-recorded transcription requests using Universal-3.5 Pro and Universal-3.6 Pro to fail or take longer than usual to complete, across all regions. Streaming is not affected.
We've identified the cause and are rolling back a recent change, and we're beginning to see recovery.
Nov 02, 2026 - 21:42 UTC
We've identified the cause and are rolling back a recent change, and we're beginning to see recovery.
Nov 02, 2026 - 21:42 UTC
APIs
Degraded Performance
Asynchronous API
Degraded Performance
Streaming API
Operational
LLM Gateway
Operational
Web
Operational
Website
Operational
Playground
Operational
Dashboard
Operational
Billing
Operational
AWS Cloud
Operational
Transcription Queue
Operational
Container Registry
Operational
Compute Instances
Operational
Container Control Plane
Operational
Load Balancers
Operational
Database
Operational
Usage Statistics Database
Operational
Object Storage
Operational
Usage Statistics Bus
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.