Resolved -
This incident has been resolved.
Apr 15, 13:57 UTC
Update -
We are continuing to monitor for any further issues.
Apr 15, 13:56 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 15, 13:46 UTC
Update -
We are continuing to work on a fix for this issue.
Apr 15, 13:12 UTC
Identified -
The issue has been identified and a fix is being implemented. After investigating, this seems to be affecting a small subset of transcripts.
Apr 15, 13:06 UTC
Update -
We are continuing to investigate this issue of a degraded performance of our async API and LeMUR to retrieve transcripts.
Apr 15, 12:59 UTC
Investigating -
We are currently investigating an issue that is preventing the retrieval of async and LeMUR transcriptions on the US and EU endpoint.
Apr 15, 12:48 UTC